In the last nine years Fresno County Library has hired Godbe Research for three separate projects. Two of the studies were pre-elections; Godbe’s research helped us identify our service needs and shape our ordinance and service plans to provide the services needed by residents. In both elections, Godbe predicted the outcome of the election; I have a high degree of confidence in their results! This year I worked with a Citizen’s committee to interview four firms in preparation for a study about a tax for capital development. All members of the committee agreed that Godbe’s background, professional demeanor, and product were Number 1. The survey was complex and Godbe presented results to staff, a citizen’s group, and the Board of Supervisors in a manner that inspired confidence in the results and helped the county set direction.
County Librarian, Fresno County Library
I am pleased to recommend the services of Godbe Research, based on my experience with them over the last several years. During this time period, I have had the opportunity to work with them on two separate projects. Both interactions were extremely positive ... Through all of my interactions with the staff, I have found them to be knowledgeable, professional, and very responsive. They are experts at what they do, but are also respectful of the knowledge and expertise of the participating library directors. They worked with us to ensure that they understood our objectives and information needs, and were very responsive to our requests for assistance in taking meaningful action on the data. I think that all who participated in both projects would agree it was a successful collaboration. I would not hesitate to use Godbe Research again in the future, and can give them the strongest recommendation.
Executive Director, Peninsula Library System